“The aim of the TICC project has been to create systemic change in health & social care, providing services that are better suited to our ageing population by addressing their holistic needs. It has produced a blueprint that includes a methodology to overcome blocking points in transferring socially innovative service models from one area to another. This was tested via the implementation of the Buurtzorg integrated care at home model, which consists of self-managing teams of up to 12 staff working at neighbourhood level handling every aspect of care and business.

This care-at-home model significantly reduces overheads, simplifies IT, and supports professionals through coaching rather than management, providing better outcomes for people, lower costs, fewer unplanned hospital admissions, and consistency of care. TICC was to enable other health/social care organisations to implement new ideas; increase staff productivity, recruitment and retention; and improve patient satisfaction while decreasing costs, emergency admissions and staff absences.

More information and the project evaluation report can be found at: www.ticc-transformation.eu”